Family Safe Life
Complaint 169019 Details
- Date Occurred: 10/12/2014
- Reported Damages: $19.95
- Location: 461 E 1000 S, Suite B, Pleasant Grove UT 84062
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Got a call from Card Monitoring Service on Tuesday (10/16/12) because of suspicious activity. Of several unknown charges (Walmart.com, Apple, Blockbuster.com, Newegg.com, Yahoo Wallet & Groupon - never visited any of these sites) over the past 2 weeks, there was one for "Family Safe Life". Immediately closed the account and disputed several charges that had already cleared.
Today I received a letter from Family Safe Life about my new membership in their "Identity Protection" program. Temporary login is an AOL email address that I've never seen before (haven't had an AOL address since the '90s).
Tried to call their 866-549-6428 number from their letterhead to find out they are only open 9-5 MT, Mon-Fri (It's 10pm my time right now).
For fun, tried to login to their site with temp login/password. Got "invalid userid/password" message.
So on face, it appears they got my name, address and credit card number, sent me a bogus letter with a made-up email & sign-on. Appears they hope I think it's junk mail and toss it so they could charge my card $20 month.
I find it rather ironic (or should I say preposterous) that a supposed Identity Theft firm is using stolen information to scam people. I will be taking this to our states Consumer Protection Agency and filing a complaint with the FTC. I will update with any follow-up.
- Colt SBID #418ccf22c1
- Posted 10/18/2014
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Company Statistics
- Complaint Against Family Safe Life
- Complaints Filed: 38
- Reported Damages: $1,061.87
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.