Citi Financial
Complaint 167884 Details

I have tried to work with my mortgage lender to refinance my mortgage and negotiate for a lower interest. They have been non-responsive since March of 2012. Supposedly I need document after document after document and supposedly I need. We get no initiated contact from their office and I am at my wits end. My house dropped in value another $6,000.00 and we are sitting with a mortgage that is more than what our house is worth right now. With the 150 million that was divvied to Ohio to help with this crises, you would think that Cit Financial, who helped get us into this predicament in the first place, would be responsible enough to move things along and lower interest rates for those who are paying their bills on time. Not sure what the answer is here but thought I would thow that out there for anyone listening, because apparantly Citfinancial is not.