NuWave Precision Cooktop
Complaint 167563 Details
- Date Occurred: 10/14/2014
- Reported Damages: $239.84
- Location: TV Infomercial
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered the Nuwave precision cooktop late Sunday evening on 10/14/2012. After going through my notes and adding up costs, I quickly determined it to be rediculously priced and not what I originally wanted anyway. After six (6) hours on the phone and online this was as close as I could get to customer service. All I wanted to do was cancel the cooktop and order the nuwave oven, but NO ONE answers the phone (despite what the recording tells you). Once they get your credit card number, they've got what they want and could care less about customer service. The one good thing that came from this is that I will stop watching ANY infomercials and keep my credit cards in my wallet.
- misslindajo SBID #9c4303f252
- Posted 10/15/2014
Comments
- Hearthware-Jeremy SBID #541a643e74
- Posted 10/18/2014
- Hello, my name is Jeremy. I am the Social Media Coordinator for Hearthware, the makers of the NuWave PIC. I’m sorry to hear that you wish to return your product. The best way to reach a customer service representative is by emailing [email protected]. You should get a response with return instructions within 72 business hours. Unfortunately, our customer service department cannot take new orders for different products, so if you would like to place a new order for a NuWave Oven, you can visit our website at http://www.nuwaveoven.com/.
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Company Statistics
- Complaint Against Precision NuWave Cooktop
- Complaints Filed: 76
- Reported Damages: $12,041.87
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