NuWave/Hearthware Home Products
Complaint 167390 Details

  • Date Occurred: 06/19/2014
  • Reported Damages: $199.89
  • Location: 1755 Butterfield Rd Libertyville IL 60048

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered the PCI cooktop with buy one get one free. Get two frying pans and two cookware set free. I recieved one cooktop and two frying pans. Finally in late september I recieved the other cooktop and one cookware set. Now its mid october and I stll have not recieved the othe two frying pans Or the other set of cookware. If you are going to advertise as buy one and recieve all the other free then you should deliver. I ahve tried to call numerous times and cannot get a live person. I leave my number and e mail address and never get a reply. Anxiously await your reply.

  • Seeking Resolution: Other
  • All I want is the other 2 frying pans and the other set of cookware they advertised on tv.

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Comments

  • Hearthware-Jeremy
  • Hearthware-Jeremy SBID #541a643e74
  • Posted 10/16/2014
  • Hello, my name is Jeremy. I am the Social Coordinator for Hearthware, the makers of the NuWave PIC. In many cases, confusion about the cookware stems from a simple misunderstanding about having accepted the additional S&P charges in order to obtain the free gift. If you feel that you are still missing items from your order, send us an email with your complete order information to [email protected]. I will have our customer service managers compare your records with our own. Once I receive an update from them, I will pass along any relevant information to you.
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Business Profile Summary

  • Precision NuWave Cooktop logo

Company Statistics

  • Complaint Against Precision NuWave Cooktop
  • Complaints Filed: 76
  • Reported Damages: $12,041.87
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