MedCHelp.com
Complaint 16649 Details

Originally charged $11.32 on 7/19/11 by MedChelp
Next charged $39.95 on 8/9/11 by Puntironhelp
Finally charged $39.95 on 8/30/11 by Stubltd

First noticed the 8/9/11 charge the following day. Went to website and could not find any records so I used the online chat. I was told I would be refunded the money in 7-10 days. On 8/30 I logged into my bank account to see if I had been refunded, and not only had I not, I had been charged another $39.95 by Stubltd. Went to that website, again no record found, so contacted the online chat. While the names of the sites are different and the initial websites look different, the support center IS THE SAME for both sites. In the chat, I told what happened a few weeks ago, and was told I would be refunded for both charges in 7-10 days. After telling her I did not believe her (can you blame me?) I asked what I was billed for, and I guess I 'bought' a bottle of Res-V (huh?) and automatically "received this subscription because you were enrolled in an informational website that was included in a Health and Beauty product you purchased in the past." I called my bank to report these charges and cancel that card. When my bank was going through my account to gather information for disputes, he asked about the first charge from MedChelp in July. I must have missed this on my statement because I didn't remember it. Sure enough it was charged to my account, and when I went to that website, same deal. Different name, different look, SAME HELP SYSTEM. All three charges are being disputed by my bank and the card has been cancelled so unless they have my actual bank account number, I should be in the clear.