Direct Express Mastercard
Complaint 165089 Details

  • Date Occurred: 08/31/2014
  • Reported Damages: $89.77
  • Location: San Antonio, TX 78224-5998

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I agreed to pay Comcast $54.00 on my roommate's account, as agreed via phone by Comcast representative from "Loyalty Team". Instead they charged my Mastercard $89.77. I then filed a DISPUTE with Direct Express. They refused to refund my $89.77 back onto my debit card, saying "could not find where an error occurred". I again via phone tried to explain situation and this was NOT EVEN MY ACCOUNT! They would not listen and hung up phone on me.

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 89.77

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Business Profile Summary

  • Direct Express Mastercard logo

Company Statistics

  • Complaint Against Direct Express Mastercard
  • Complaints Filed: 1
  • Reported Damages: $89.77
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