ILD Long Distances Service Company
Complaint 16473 Details
- Date Occurred: 08/19/2013
- Reported Damages: $85.16
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was reviewing my bank statement on 8/30/11 when I saw a charge made on 8/19/11 for $60.46 from ILD and another charge on 8/21/11 for $24.70, not knowing what or who ILD was I called the number (800-226-2606) and was told these charges are for calls I accepted from my husband while he was in ICU at the Hospital (about 45 miles from my home). I did not take the time to ask what the charges would be, but I assumed they would be high but $85.16 for TWO calls. This is robbery without a gun. When I called the company the woman said these calls were accepted & charged with my approval to my debit card. I couldn't argue with that. When I asked who I could speak with regarding these outragous charges she said I could 'write' ILD Corp Attn: Consumer Complaint 8401 Data Point Dr. St. Antonio, Tx 78229
- Margie SBID #2f30931fe8
- Posted 08/30/2013
Comments
- JustinDennis_ILD_Corp SBID #88ac22f1b7
- Posted 10/11/2014
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Hi Margie
We want to help, and explain our services. ILD Teleservices is a leading payment processor for transactions between merchants and consumers. Through contractual relationships with telephone companies like AT&T and Verizon, we give merchants the opportunity to let consumers charge products and services such as long distance, internet access, and collect calling directly to your phone bill.
As a result, instead of purchasing these items with a credit card or opening an account with the merchant, you can have a transaction billed directly to your phone. When you do, the merchant sends your transaction information to ILD, and ILD adds the charge to your phone bill. Its a service very similar to what credit card companies provide.
If you have a charge you believe is incorrect, or if you have any other questions or concerns with ILD, please let us know. We want to address any and all issues you may have. To contact us, please email us at [email protected]. If you would prefer to call us, please call our hotline at 800-953-7765.
Thank you, and please let us know how we can help.
Justin Dennis
?ILD Teleservices
?5000 Sawgrass Village Circle, Suite 30?
Ponte Vedra Beach, FL 32082
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Company Statistics
- Complaint Against ILD Teleservices
- Complaints Filed: 22
- Reported Damages: $5,185.67
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