Kooday
Complaint 1647 Details

  • Date Occurred: 03/31/2013
  • Reported Damages: $7,213.05
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Company stop working completely after release of monies from PayPal and gave many excuses as to why requested payouts that were processed but never received, and many locked out of accounts with no further notice many new members put in thousands and will never see a dime of their money also no fiscal address was listed on site and domain is in hands of third party,
See news page info below:
June 09
Updates and announcements scheduled for today will instead be posted on Tuesday June 14th. No other information will be shared until that time. Live support staff will be updated and available to provide assistance.
.......................
June 02
Kooday has decided to restart scripts with corrective measures encoded into them. Since the new scripts were implemented on March 31st Kooday has had minor and major issues. On June 8th we will be ready to complete the procedure. How it effects things will be on our news page on June 8-9th. Until then Kooday cannot calculate payouts (this includes last week's Diamond-Credit and win-share calculations) or send new payout requests. Members that have incorrect or missing previous payout requests must be amended before any new payouts will be done and this process will begin tomorrow and continue next week. These actions are necessary and we promise to give members a complete update next week. Along with the update, Kooday will be sharing some fabulous news to all its members. Our Live support people will be updated next week so that they will be prepared to assist. Until then they are unable to supply assistance regarding these issues.
Please wait for our official update next week as it will be the only true source of information regarding Kooday. No other information can be shared until then.
.......................
May 27
Regular profit share has been run but the Win-share and Diamond-credits will be postponed until Monday/Tuesday next week. AlertPay payouts have been sent but with some errors. More updates to follow as they come in.
.......................
May 26
Kooday's payout calculations cannot be run today because of technical issues. All Profit-sharing, Gold-Credit, Diamond and Win-Share will occur sometime tomorrow (May 27th). This includes payouts to Alertpay. If members have had issues with Win-share subscriptions they will be corrected if our live support has been notified. We will be back-dating the members that require subscription starting dates before the payout calculations are ran.
.......................
May 20
As previously announced, Kooday is working to solve a few problems with our new scripts but as of yet does not have anything concrete it is allowed to report. Progress has been made and hopefully next week Kooday can provide a proper update.
......................
May 13
Huge progress was made on corrections from March 10th to April 7th. (Almost 100%) Unfortunately new account issues have been identified and Kooday will require a few weeks to design a resolution. An update will be given next week or sooner if required. Remember to make sure your AlertPay email addresses are correct as we will be locking them soon.
.......................
May 5th
There have been some account issues since Kooday has implemented the new payout format and we must take action to correct errors. A major concern to Kooday is that some members have not received the correct amounts from withdrawal requests and we will continue to hunt these down as a top priority over this next week. Kooday has not as yet solved the "why" of these errors and has decided to not continue adding to our problems by using the corrupted files. Anyone that has a payout request not fulfilled that was collected March 10th to April 7th will get remedied asap. We also will be attempting a payout to members expecting payouts for April 14th but only the data that is not corrupted will be used and missed members will not be looked into until next week. An update to this issue will be given late next week.

Kooday will also be locking in members Alertpay email addresses. Make sure your Alertpay email address is correct. "Locking in" means once a member has entered their AlertPay email it cannot be changed without Kooday's approval.
......................
April 28th
Kooday has resumed trading of keywords.
Diamond credit and WSM subscription participators monies from the previous month have been released.
The new diamond credit and WSM are placed in your pending folder until we can verify that calculations were correct.
Also the regular payouts have been completed as usual.
......................
April 22nd
There are still a few people with unresolved account issues and we are trying to determine the "WHY" to this ongoing gremlin.
Thanks for the patience and an update will be issued before next Thursday.
......................
APRIL 13TH
WHEN WE RUN PAYOUT/PROFIT-SHARING CALCULATIONS SLATED FOR THURSDAY APRIL 14TH IT SHOULD CORRECT MOST ERRORS TO MEMBERS ACCOUNTS.
IF YOUR ACCOUNT STILL HAS ISSUES AFTER APRIL 15TH THEN INFORM OUR LIVE SUPPORT STAFF.
......................
APRIL 7TH
KOODAY IS STILL ASSESSING DATA ON NEW PAYOUT FORMAT. WE HAVE RESOLVED MANY ISSUES BUT IF YOU HAVE ACCOUNT QUESTIONS PLEASE USE OUR LIVE SUPPORT FOR ASSISTANCE.
.....................
APRIL 4TH
THE MARCH 10TH PAYOUT REQUESTS HAD SOME ERRORS.
***SOME MEMBERS HAD MONEY SENT TO THEM FROM THE WRONG PAYOUT REQUEST WEEK.
***SOME MEMBERS RECEIVED DOUBLE PAYMENTS.
***SOME MEMBERS DID NOT RECEIVE THEIR PROPER AMOUNT.
WE ARE GOING THROUGH THE DATA AND CORRECTIONS WILL BE APPLIED.
......................
APRIL 1ST:
WE HAVE DISCOVERED AN ERROR IN OUR DIAMOND-CREDIT PROFIT SHARING PAYOUT. ALL MEMBER'S DC PAYOUTS WILL BE INCREASED BY 50%.
EXAMPLE: IF YOU RECEIVED $100 FOR YOUR DIAMOND CREDITS EXPECT $50 ADDITIONAL TO BE ADDED.
(((ADJUSTMENTS HAVE BEEN APPLIED.)))
WE ARE STILL ANALYZING THE OTHER COMPONENTS OF NEW PAYOUT FORMAT.
.....................
PAYOUTS AND PROFIT SHARING HAS BEEN COMPLETED. DIAMOND-CREDIT AND WIN-SHARE AMOUNTS ARE SHOWING AS PENDING IN YOUR BACK OFFICE. WE MUST REVIEW ENTIRE PROCESS TO VERIFY THAT OUR SCRIPTS HAVE RAN OK BEFORE PENDING STATUS IS REMOVED. PSC AND GOLD-CREDITS HAVE BEEN DEPOSITED AS USUAL.
......................

Do You Have a Complaint?

Submit a Complaint

Comments

There are no comments posted. Be the first to comment on this complaint

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • Kooday logo

Company Statistics

  • Complaint Against Kooday
  • Complaints Filed: 2
  • Reported Damages: $8,213.05
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.