Dish Network
Complaint 164251 Details

  • Date Occurred: 10/01/2014
  • Reported Damages: $677.00
  • Location: texas usa
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

We cancelled service with them because after two year contract was up the prices shot through the roof! Besides the fact that if the wind even blew our cable went out. I cancelled the day our payment was atu-drafted from our account and was promised a 50% refund within 48 hours, never happened! As I waited for my refund the equipment boxes showed up. I was not going to return the equipment until I recieved my refund. Boy was that STUPID! DISH NETWORK TOOK $587 out of my account for recievers that go straight to a landfill!! After returning equipment and calling with confirmation #, once again being told 48 hours, its now, according to them going to be 9 days until my money goes back in! even though I have a confirmation email saying they have recieved the equipment! hundreds of dollars in bank charges later and I WILL NEVER BE STUPID AND USE DISH NETWORK AGAIN! ALSO< considering legal action!

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Comments

  • TommyF_DISH
  • TommyF_DISH SBID #772f63cad9
  • Posted 10/18/2014
  • Anonymous,

    My name is Tommy Faust, I am a social media representative with DISH. I'm sorry to hear about the trouble regarding the refund and equipment.

    I hope this has been resolved by now, but if not I can definitely check this out further. The time a refund takes is based on the payment type. Credit Cards usually take 3-5 business days, while checks can take about 7-10 business days.

    If you still need any assistance, please let me know. You can reach me directly at [email protected].

    Tommy Faust
    DISH Social Media Representative
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Business Profile Summary

  • Dish Network logo

Company Statistics

  • Complaint Against Dish Network
  • Complaints Filed: 87
  • Reported Damages: $33,862.51
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