PC Experts 24/7
Complaint 163539 Details
- Date Occurred: 10/03/2014
- Reported Damages: $239.95
- Username: PC Experts 24/7
- Email: [email protected]
- Location: Corporate Offices in Flushing, NY, Technology Support in India
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I used PC Experts technical support on August 4, 2012. The very next day, I mailed them a check for $239.95 that cleared my bank on 08/15/2012. On 09/05/2012 I received an e-mail stating that my account was past due. I contacted customer service and was told my name was erroneously on a computer generated e-mail and my problem would be satisfactorily resolved. Their records did show my bill had been paid. On 10/02/2012, I again received an e-mail threatening legal action if my account was not paid. Again I contacted customer service and asked that an e-mail be sent to me confirming that my account had been paid in full in August. I am still awaiting that e-mail. When I try to call Ethan employee ID # 1270 at 1-800-514-7575, I am told that he is busy. All I am asking for is an e-mail confirming that my account has been paid. For a company that relies solely on customer service, I would give them a very, very poor rating.
- lsemsch SBID #9b2b635914
- Posted 10/03/2014
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Company Statistics
- Complaint Against PC Expert 247 LLC
- Complaints Filed: 7
- Reported Damages: $988.79
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.