EZEGroup
Complaint 162414 Details

EZE a refreshing approach... Baloney
Call me “STUPID” or what you will, but yes I am am one of those who were completely duped by the EZEGroup sales pitch. I can concur with many others re the lies of taking my 20yr timeshare off my hands in a difficult resale market and thus saving me anymore maintenance fees, and promises of 40% discounts on holiday and travel. None of these have materialised. I paid 5000GBP for membership and the transfer of my timeshare 2 years ago. I still have my timeshare, and no amount of inquiries for quotes on travel have offered me any less than I can acquire at any High Street or internet based travel agent, and with no membership fees. Anyone can receive the same discounted offers on travel or holidays with any agent, almost in a couple of minutes. Following many emails, phone calls, and recorded letters from me to them at there offices in Tenerife, Canada, and there so called headquarters in Florida have resulted in complete and utter contempt by them by no response. EZE Group have disregarded and been outright negligent in honoring their commitments regarding service and in particular any demonstration that they are able to offer any discounted benefit to me as a member.
I am left with only the loss of my membership fee, and none of the promised benefits. All repeated requests and or demands for redress by me have been ignored.
I write this as advise and a warning to others who may be approached by EZEGroup. DO NOT BE DUPED BY THEIR LIES. EZE, “YES”, to enroll and give up your hard earned cash. But not so EZE to obtain any service or benefit!