DealFind
Complaint 159382 Details
- Date Occurred: 07/23/2014
- Reported Damages: $195.00
- Location: Calgary AB but servicing across canada
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I purchased: $39 for 4 Hours of House Cleaning from Capital House and Carpet Cleaning ($200 Value) and I was allowed to buy 5 (which I did) we were not allowed (as per the deal) not able to use them until AFTER July 27th, and only 1 PER month not a problem. When I booked my cleaning and received my confirmation for today (which since July was the first date available by the way) and the next 4 months, i got an email indicating my dates were CONFIRMED.
Today, being the first cleaning) i waited from 8-10 AM for the 8 am arrival of the cleaning crew. At approx 10 am Mike Andrew ([email protected]) emailed indicating her first has a staffing issue based on the fact that DEALFIND has not paid him in entirety and therefore willnot be able to process my cleaning request.
What is going on with this?
Sincerely
janine P
burlington, ON
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 195.00
- momaintheburbs SBID #fdb679705a
- Posted 09/20/2014
Comments
- CSDealfind SBID #353a34a7ae
- Posted 09/20/2014
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Hi Janine,
Thank you for your post. Have you submitted a Dealfind Customer Support Request Form? Can you please provide your voucher or order number so we can investigate.
We will let our compliance team know as well so we can investigate. If a merchant goes out of business before the promotional period ends, not to worry! We will issue Dealfind Dollars to your account for the price you paid for any unused vouchers. Simply fill out a support request form.
Thank you for your help in advance.
Angelina
CSM
Dealfind -
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- momaintheburbs SBID #353a34a7ae
- Posted 09/20/2014
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i would rather not give the voucher numbers online...can you email me (Personal Information Removed) and i can give you the order number and voucher numbers, and yes, i have filed a complaint :(
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- CSDealfind SBID #353a34a7ae
- Posted 09/21/2014
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Hi Janine,
Thank you for following up. I see your email that was sent to us yesterday Sept 20th, we will follow up with you and get this resolved. Thank you for your help.
Angelina
CSM
Dealfind -
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Company Statistics
- Complaint Against DealFind
- Complaints Filed: 25
- Reported Damages: $6,472.95
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