MyChangeAddress.com
Complaint 159024 Details
- Date Occurred: 09/19/2014
- Reported Damages: $9.99
- Location: online
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I went online to change my address. I did so through mychangeaddress. I was charged $9.99 for this service. When I checked with the post office, no change of address had occurred and there is no confirmation # in the "receipt" email I received from mychangeaddress. I also found out that the USPS only charges $1 to change an address. I believe this is a scam and needs to be investigated.
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 9.99
- Stefanie SBID #57a326a1d0
- Posted 09/19/2014
Comments
- Veromark SBID #353a34a7ae
- Posted 09/20/2014
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Stefanie,
I'm sorry that you feel like we here at Bridgevine are trying to deceive you. We have tried our best to make sure the website does not look anything like the USPS website. In fact we state at the top of the page that we have no affiliation with the government service.
In the first paragraph it states:
"Please note that MyChangeAddress is a private business entity
that facilitates the address change request process for its users and is not affiliated with the Post Office."
It is also a fact that users must check a button that informs them before the transaction that their credit card is going to be billed $9.95. So to say that we prey on 'unwitting consumers' is neither true nor fair. We also offer users the opportunity to subscribe to FREE trials for home services and when they do so their change of address is processed for free.
In conclusion, if someone has changed their address thru mychangeaddress and would like to cancel their transaction please email me at [email protected].
Regards
Mark Ballard -
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- Jean SBID #e6771af81a
- Posted 10/01/2014
- PUT IN MY CHANGE OF ADDRESS BUT PUT THE WRONG RETURN DATE HAVE BEEN TRYING FOREVER TO FIND A WAY TO CONTACT THEM CAN'T FIND A PHONE NO. E-MAIL NO OR ADDRESS HOW CAN I CONTACT THEM
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- Veromark SBID #b72cd287d7
- Posted 10/01/2014
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Jean,
Email me at (Personal Information Removed) -
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Company Statistics
- Complaint Against MyChangeAddress.com
- Complaints Filed: 52
- Reported Damages: $997.58
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.