UniBlue
Complaint 158387 Details
- Date Occurred: 08/20/2014
- Reported Damages: $39.95
- Location: Unknown
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I just got my VISA statement with a charge by "store uniblue koeln". I had let my subscription run out but never authorized this payment for an apparent renewal of the subscription. The reason I didn't renew was because I have a much superior registry editor, Max Registry Cleaner, which found registry issues that Uniblue couldn't detect!
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 39.95
- Robert SBID #236bc93f06
- Posted 09/18/2014
Comments
- Uniblue_Customer_Support SBID #21f221124c
- Posted 09/26/2014
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I am sorry the issue that you have encountered. Your credit card was re-charged because your one year subscription for your product updates/upgrades had expired and your order was set on automatic renewal. Before the renewal charge was applied we had notified you about it several times by email. I regret that you missed our notifications, however you need not worry our 60-day money back guarantee also applies to subscription renewals.
Please contact support directly by using the link here below:
http://www.uniblue.com/support/ticket/ -
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Company Statistics
- Complaint Against UniBlue
- Complaints Filed: 158
- Reported Damages: $38,769.91
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.