eNutra
Complaint 157647 Details

YOUR COMPANY CHARGED A DEBIT CARD OF MINE ON 09/02/12 IN THE AMOUNT OF $49.95.

ON 09/04/12 I RECEIVED AN EMAIL FROM PAYPAL – THE DEBIT CARD HOLDER OF THIS CARD TELLING ME ABOUT THIS CHARGE. AS SOON AS I SAW THAT I CUT UP THE DEBIT CARD AND CALLED PAYPAL SO THEY COULD CANCEL THE CARD AND SEND ME A NEW ONE.

I TELEPHONED YOUR COMPANY AT 877-689-8414 ON 09/04/12 – I SPOKE TO THOMAS WHO LOCATED THE TRANSACTION AND TOLD ME HE WAS ISSUING A REFUND.
THE TRANSACTION WAS COMPLETED ON 09/05/12. IN ADDITION TO THE ORIGINAL $49.95 YOUR COMPANY ALSO CHARGED ME ANOTHER $.50.

WHEN I DID NOT SEE THE REFUND ON MY ACCOUNT I TELEPHONED YOUR COMPANY AGAIN ON 09/15/12. I SPOKE TO TWO EMPLOYEES AND A SUPERVISOR. I WAS TOLD THEY COULD NOT FIND THE ORIGINAL CHARGE BUT THEY DID SEE WHERE YOUR COMPANY TRIED TO CHARGE MY CARD AGAIN ON 09/09/12 IN THE AMOUNT OF $39.95 BUT IT WAS DENIED. IT WAS DENIED BECAUSE I NEVER AUTHORIZED ANY PURCHASES FROM YOUR COMPANY AND I HAD CANCELLED THAT CARD ON 09/04/12. OBVIOUSLY THAT WAS A GOOD IDEA ON MY PART BECAUSE YOUR COMPANY TRIED TO RIP ME OFF A SECOND TIME.

I DO NOT KNOW WHAT YOU SELL – I NEVER AUTHORIZED ANY PURCHASES – AND I WANT MY MONEY BACK. I AM ATTACHING THE ORIGINAL PURCHASE DETAILS BECAUSE YOUR TELEPHONE PEOPLE COULD NOT FIND THE TRANSACTION.

FRANKLY I THINK THAT IS JUST A SCAM OF SOME KIND THAT YOU USE TO STEAL FROM PEOPLE.