Supreme Play
Complaint 157507 Details

I deposited £250.00 on 7th August with this online casino. I gambled using a silly system on the roulette wheel and lost £49.00 I realised how stupid it was and closed the account. After having to provide id and proof of residence I was told I had to open a Neteller Account and deposit a further £25.00 into the casino to make a withdrawal. I did all this and was then told my winnings were being confiscated because I was using a fraudulant gambling system according to their rule 6.3. A, I had no winnings I made a loss and I was just asking for the balance of my account. B, I checked their condition 6.3 and no way was I using a fraudulant system according to their conditions. They agreed to put the £25.00 from Neteller back into my account but I can't even get that because they say there has to be a minimum withdrawal of £50.00