Living Social
Complaint 157007 Details
- Date Occurred: 09/13/2014
- Reported Damages: $399.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Purchased a 2 night getaway, paid specifically for the weekend option NOT Sun-Thurs. There was a weekday option. I bought it a few weeks ago, I have 2 more months to use it. Called to make a reservation for any weekend in Sept or Oct. They are totally SOLD OUT.
A weekday never was an option, it's over a 3 hr drive. Hotel told me I'd have to call Living Social, not his problem nothing he can do (www.bigmooseinn.com). LS said it was past my 30 day purchase date, even though I have another 2 months to use it there is nothing they will do for me. I was offered a VERY downgraded room with 2 twin beds. I paid for a king, lakefront view. It's NOT the same, nor do I want to sleep in a twin bed without my partner. Sort of takes away the romantic weekend idea.
Needless to say I am very upset and frustrated. I am a regular customer, and have made many purchases from LS. They don't care, there is no customer loyalty or service. I was told that it's my fault for not booking this the day that I made the purchase. I don't think many people know there vacation schedule 3 months out. It's not up to them to manage my schedule.
They are overselling products/services. The old "bait and switch". I will not buy from them again, and I hope this makes an impact on others. I have read MANY similar complaints on various websites about Living Social. This has to stop. It's not honest, and I am making it my mission in life to spread the word as many places as I can.
- Donna SBID #00fba0e223
- Posted 09/13/2014
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Company Statistics
- Complaint Against Living Social
- Complaints Filed: 18
- Reported Damages: $23,481.17
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.