I have been cheated $9 by SolidTrustPay !!!
Complaint 155358 Details

!!!!! never trust and use SolidTrustPay !!!!!!

2)now (a few days after submitting the problem as number 1, below) i can not login to my account, message show like this:-

Account Login

Your account has been suspended; please contact the administrator.

1)I LOGGED IN AND SUBMITTED 2 TIMES AS BELOW after I HAD DONE MY FIRST TRANSFER OF $9 INTO MY SOLIDTRUSTPAY ACCOUNT:-

Dear Sir/Madam,

Before i made my decision to ask you about this issue, i had absolutely checked at your HELP CENTRE KNOWLEDGEBASE OF ARTICLES already, but no exactly troubleshoot that matching with my issue. Could you please revise my question again?

The detail is that ......

I deposited $9 into my STP account by doing Account Funding via Dedbit Card on 17-AUG-2012, the transaction displayed "transaction completed" and my account balance status show PENDING $9 and system said "please wait for maximum 14 days for account clearance process".....the result is PENDING as you see hereby:
Transaction Details
Transaction id =272483475
Fees (Charged to Recipient) = 2.XXX (....i can not remember exactly for the X digit....)
Net Amount = 6.9X (....i can not remember exactly for the X digit....)
Comments = CC Deposit - PENDING
Date and Time = 17 Aug 2012 @00:00 AM Chatrachai Wankaew
Transaction from Chatrachai Wankaew Email Address = [email protected] Payment For

10 days later, on 25-AUG-2012, i'd checked the transaction status to see if it's changed from PENDING to AVAILABLE or not yet....the result is VOIDED as you see hereby:
Transaction Details
Transaction id =272483475
Fees (Charged to Recipient) = 0.00
Net Amount = 0
Comments = CC Deposit - VOIDED
Date and Time = 17 Aug 2012 @00:00 AM Chatrachai Wankaew
Transaction from Chatrachai Wankaew Email Address = [email protected] Payment For

I DON'T MIND ABOUT WHAT THE PROCESS WAS, BUT YOU KNOW MY MONEY HAS BEEN CREDITED FROM MY DEBIT CARD $9 AND PENDING AT STP FOR 10 DAYS (17-25 aug 2012).

>>> THE POINT IS THAT I NEED MY $9 RETURN BACK TO MY DEBIT ACCOUNT OR ANY OTHER WAY TO ME <<<

You said this question is already discussed in your "HELP CENTRE KNOWLEDGEBASE OF ARTICLES" and i will not receive a ticket reply and my ticket will be deleted. WOULD YOU MIND REVISING AGAIN?

>>> THE POINT IS THAT I NEED MY $9 RETURN BACK TO MY DEBIT ACCOUNT OR ANY OTHER WAY TO ME <<<


Regards,
Chatrachai W.

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