Experian Credit Tracker
Complaint 155182 Details

  • Date Occurred: 09/04/2014
  • Reported Damages: $17.95
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was prompted by a mailing from M&I Bank to check my credit as a precaution because one of that bank's laptops had been recently stolen. I got my credit reports from the other two credit reporting agencies without any issue. With Experian, however, I was rather confused by their web interface and could not determine why I was being charged $1.00 when the others did not charge anything. I thought, oh well, it's only a $1.00. I never ever got any kind of email from them explaining that, and would have thought nothing of it except that a couple of weeks later I noticed a RECURRING $17.95 payment had been set up on my debit card by Experian! I called my bank, and they said they could not cancel it without cancelling my debit card altogether. I then called Experian (which definitely was NOT easy to do, they bury their contact information pretty well on their website). After waiting awhile, I was connected to a CSR who took my information and tried to sell me yet another subscription for another service of theirs. I told her I was only calling to CANCEL my service, which I had never intended to set up in the first place. She then tried to suggest I keep the subscription, and I told her that if she did not cancel it immediately, I would be contacting the Kansas attorney general's office. She then said she would arrange to have it cancelled and would send me a confirmation. I've heard nothing since.

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Business Profile Summary

  • Experian logo

Company Statistics

  • Complaint Against Experian
  • Complaints Filed: 496
  • Reported Damages: $39,331.34
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.