AltaMed Member Services
Complaint 155101 Details

  • Date Occurred: 09/07/2014
  • Reported Damages: $1,000.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I have Diverticulitis and had o deal with Member Services (Sherrie,Sherry) I had to change my plan and called Altamed and was told that changes would take effect soon, however this would take 30 plus more day's.

I am in chronic/massive pain and could not wait the 30 plus day's without medical attention.(I being a ER staff) I tried to explain, to the Customer Service reps what my problem is she just kept interrupting(how ignorant/unprofessional) my conversation told her I had already been to the ER and they told me to go to my doctor for a follow up, she just was very, very combative as if she knew all the answers in the world would not be mindful or respectful of what a patient was physically going through she kept coming up with avenues that I had already exhaust otherwise I would have not called them up, she just was fighting ever thing I told her. Bottom line I am in pain and have already been to the ER I need to see a doctor asap. I internal organs are swollen and it looks like I am 9 months pregnant would not help me.
A resolution for the arrogance of this Customer Service individual is requested .

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Business Profile Summary

  • AltaMed Member Services logo

Company Statistics

  • Complaint Against AltaMed Member Services
  • Complaints Filed: 1
  • Reported Damages: $1,000.00
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