DealFind
Complaint 154755 Details
- Date Occurred: 08/02/2014
- Reported Damages: $39.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I bought a dealfind voucher for 39.00. When I called the business for make an appointment, the business manager said the person who is doing this left the company and they are not doing the service anymore.
Unfortunatley my promotional voucher expired now but they not is ready honour the price I paid for. I need to know who has money with.Dealfind said they won't refund the money I paid.
- JAMES SBID #fcd409de4e
- Posted 09/06/2014
Comments
- CSDealfind SBID #bd638ecd99
- Posted 09/09/2014
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Hi James,
Thank you for your post, can you provide me with the email reference number you received from Dealfind. Once I have this information I can look into your case and take care of this for you.
Thank you for your post and for using Dealfind.
Angelina
CSM
Dealfind -
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- JAMES SBID #fcd409de4e
- Posted 09/10/2014
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Re: Dealfind - Support [ ref:_00D60Iqu4._50060Kx82O:ref ]
1 recipientsCC: recipientsYou MoreBCC: recipientsYou Hide Details FROM:Dealfind Support TO:[email protected] Message flagged Wednesday, September 5, 2012 11:51:39 AM Hello,
Thank you for your email.
Unfortunately we are unable to provide any kind of refund or credit after the expiration date of the deal regardless of the status of the merchant or their ability to honour vouchers.
We apologize for any inconvenience and thank you for your patience.
--------------- Original Message ---------------
From: James Alex [[email protected]]
Sent: 01/09/2012 10:02 AM
To: [email protected]
Subject: Re: Dealfind - Support [ ref:_00D60Iqu4._50060Kx82O:ref ]
Hello
The problem is that the merchant does not honor the price I paid. I had already contacted them,they said. they are not able provide service for the paid amount because the person who is doing this service is not working with them any more. This means I lost my 39 dollars without getting the service. I know you got my money,where shall I go now?
James Alex
________________________________
From: Dealfind Support <[email protected]>
To: "[email protected]" <[email protected]>
Sent: Friday, August 31, 2012 3:25:54 PM
Subject: Dealfind - Support [ ref:_00D60Iqu4._50060Kx82O:ref ]
Hello,
Thank you for your email.
We are sorry to hear that you were not able to use your Dealfind Voucher. Upon looking into your account, it appears that your voucher is now expired.
We are unable to issue refunds for expired vouchers We hope you understand.
However, as stated on our refund policy page (http://www.dealfind.com/refund-policy.php) if your deal voucher expires before you us -
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- CSDealfind SBID #5949d40ef7
- Posted 09/10/2014
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Hi James,
Thank you for the added information. We will follow up with you via email and get this taken care of. Thank you for your help and for using Dealfind.
Angelina
CSM
Dealfind -
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- JAMES SBID #353a34a7ae
- Posted 09/11/2014
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As per your e-mail you promised me to apply credit to my Dealfind account but I did not see any amount credited to my account.
James -
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- CSDealfind SBID #353a34a7ae
- Posted 09/12/2014
- Thank you James, Nicole is following up with your inquiry and will be emailing you shortly! :) Thank you for your help.
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Company Statistics
- Complaint Against DealFind
- Complaints Filed: 25
- Reported Damages: $6,472.95
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