Magnet Trade
Complaint 151849 Details

  • Date Occurred: 08/17/2014
  • Reported Damages: $71.82
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

On 13th July I paid £2707.69 to Magnet Ltd, Balham branch for a fitted kitchen units.
The units were delivered to my address on 6th Aug. Unfortunately my builder was not here to check if everything was there.He let me down completely, so I had to call another builder.
It turned out that 3 small end panels (code16311905, and one 16312009) were missing. I drove to the branch office and reported it on 17th Aug. My salesperson, Kerry Achord was not authorised to replace the missing panels, since the manager was not present, and I had to pay £71.82 for something ,which had already been paid for on 13th July.Another employee butted into our conversation and was very rude to me, accusing me of lying, or not knowing what I was talking about, as "customers often think ....." I reported the incident to the manager, who was back on Monday. He told me that it was up to the original builder, who ordered the units with me,so I wrote to him, but with no result. I feel that it is unfair that I was made to pay twice for the same material.
Teresa Glazer

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Business Profile Summary

  • Magnet Trade logo

Company Statistics

  • Complaint Against Magnet Trade
  • Complaints Filed: 1
  • Reported Damages: $71.82
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