mylife.com/mvq*savingsace
Complaint 151050 Details

this is an email i sent today when mylife.com renewed my account without my direct consent. i also wrote them i believe i was enrolled in mvq by them without my authorization. here is the text of the email:

to mylife.com
i did not authorize for my account to be renewed authomatically. i have never heard of such a practice before and looks fraudulent to me. i demand that this "renewal," which I DID NOT REQUEST OR AUTHORIZE, be cancelled immediately.

i also have another problem. it appears to me that you forwarded financial information to mvq*savingsace without my knowlege or authorization. as you can see, mvq started subtracting money from my account the week after i set up my account with mylife.com.

BE SURE I WILL RELAY THIS INFORMATION TO THE PROPER AUTHORITIES. I SAW A WHOLE WEB PAGE OF COMPLAINTS ABOUT BEING ENROLLED IN MVQ WITHOUT AUTHORIZATION AND SOME OF THEM SAY THIS OCCURRED AFTER SIGNING UP FOR MYLIFE.

after i made an account with Mylife.com, i started getting money substracted from my account i had not authorized from mvq*savingsace. it seems to me there was a connection, because i started my
account with mylife on march 26, 2012, and my first substraction from mvq*savingsace began on april 2,2012.

this obviously seems like a scam to me, that mylife.com gave mvq information i did not authorize.



I HAVE HAD 99.75 WITHDRAWN FROM MY BANK ACCOUNT ON A SERVICE I DID NOT REQUEST SINCE APRIL 2012. THIS IS HAS TO BE A SCAM BETWEEN MYLIFE AND MVQ*SAVINGS ACE.
SEE THIS FINANCIAL SUMMARY:


03/26 Card Purchase 03/25 Mylife 888-704-1900 888-7041900 CA Card 4551 15.95

04/02 Recurring Card Purchase 04/01 Mvq*Savingsace 888-593-5216 CT Card 4551 19.95


05/01 Recurring Card Purchase 05/01 Mvq*Savingsace 888-593-5216 CT Card 4551 19.95

05/31 Recurring Card Purchase 05/31 Mvq*Savingsace 888-593-5216 CT Card 4551 19.95

07/02 Recurring Card Purchase 06/30 Mvq*Savingsace 888-593-5216 CT Card 4551 19.95

07/30 Recurring Card Purchase 07/30 Mvq*Savingsace 888-593-5216 CT Card 4551 19.95



8/26/12 I WAS SENT A RENEWAL NOTICE FROM MYLIFE WHICH I DID NOT AUTHORIZE AND WAS NEVER EVEN ASKED IF I DID WANT TO CONTINUE SUBSCRIBING TO THE SERVICE. I SEND HERE THE TEXT OF THE EMAIL:

Hi Sandra,

Your Premium Who's Searching for You Membership to MyLife.com has been renewed. This is a courtesy notice and no action is required by you. Thank you for using MyLife.com to connect with friends and family.

Questions About Your Membership?
Call Customer Care at:
1(888) 820-9006

Our Customer Care Team is available 24/7 to help you get the most out of your MyLife Premium Membership.


Your Plan Summary

Total: $15.95
Term: 1-Month
Renews:September 25, 2012

Account Preferences

THIS IS DOWNRIGHT OUTRAGEOUS. COULD YOU HELP GET BACK MY $99.75 FROM THESE PEOPLE AND HOPEFULLY SHUT THEM DOWN TOO?
SINCERELY
SANDRA SANTISTEBAN [email protected]