Half Moon Crescent, Inc
Complaint 14986 Details

My husband called the bank to find out our checking account banance, and was shocked to find out that the amount they had, and the balance that we had was different. We requested a printout of the months transactions, only to find out there was an unauthorized check for the amount of $60.00 taken out on 8-19-2011. I asked for all the information that the bank had on this transaction, and they gave me a phone number. I called and the rep was rude, and stated he only handled these third party transactions and went on to further state that he didnot know how they got my account number. I threatened him with a lawsuit and he stated that my money would be put back into my account in 5-9 business days, when I told him it did not take them 5-9 business days to take it out from my account and I expected to have it put back in the next day, he said it would be put back. Then upon our further examination of our checking account, it revealed two other withdrawals, on 7-7-2011, and 7-19-2001. Now we have to close this account and open another. Once again, I also do not know how they got into my account. I called the man at the number given to me by my bank again, and told him they owed me "so far" $180.00. He told me that the last company that took out a check on the 19th of Aug., was no longer in business, but for me to call back Thursday (the 25th of Aug.) at 11 am and he would try to talk to the company and get my money back. Well guess what--today at 12pm I called and a new voice was on the ans. machine and when they were to connect me, it just kept repeating, "hold, while we transfer you"! "CHECK your bank statements people"! I shop a lot on line and use paypal only! Could someone that is affiliated with paypal be involved?