SlimTone Plus
Complaint 149493 Details

  • Date Occurred: 08/22/2014
  • Reported Damages: $0.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Just picked up slimtone plus free 30 day trial and was reading your forum. I've immediately sent an email to them to stop any fraudulent activity and denied permission to collect any payment from my account. It's a free trial and all you pay is the postage. There were no T&C's stating that you take part in an autoshipment program. No payment has been taken as yet but I will be contacting my bank ASAP to block them trying to take anything.

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Comments

  • martimoo
  • martimoo SBID #57f455b279
  • Posted 08/28/2014
  • Hi there. Thanks for posting this. did you get a response to your email? I sent them an email as of course all their agents were busy on the phone line and I received an automated email response to my request for cancellation. I knew there would be something dodgy about a free trial but still always get sucked in.
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  • Isobel
  • Isobel SBID #31d043eb30
  • Posted 09/04/2014
  • I've sent several emails to them and enclosed proof of posting since returning half their goods. In reality for this free trial you get 14 days worth of goods and have to return at least 50% of what you received as this will ensure you are not billed anything further. So, I took out 14 days worth of free trial and sent the rest back to Shannon Airport House, sent them an email with the receipt and asked them to confirm once they had received the returned goods and also to confirm in writing when they received them and to also confirm in writing they will not take any further payments from my bank. I got confirmation again that my order had been cancelled and they WILL NOT be taking any payments from my bank.

    I had already been in touch with my bank to advise of what had happened and that I agree with the two payments of £2.49 P&P but wanted them to stop any further payment requests which they did with no bother. My bank has been great (Lloyds) - no issues with doing what I'd requested and I'm keeping an eye on it just to be on the safe side.

    I started using the free trial but had to stop on day two - I think I'm allergic to whatever is in it as I came out in a small rash and was itchy all over so 12 days worth of free trial got destroyed............

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Business Profile Summary

  • SlimTone Plus logo

Company Statistics

  • Complaint Against SlimTone Plus
  • Complaints Filed: 538
  • Reported Damages: $239,687.92
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.