HCG Ultra
Complaint 149106 Details
- Date Occurred: 07/10/2014
- Reported Damages: $229.94
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I placed my order of 4pcs in a pack of HCG Ultra drops. with order ID : 595156565 in the amount of $229.94 which is a huge amount for me.
I believed because a confirmation letter was sent and your people said that my order has been processed and charged on July 10. The next email was sent on the 16th of July which gave this details: DHL 01805290690
DHL GM 057132176-1799-0712
Customer Confirm ; GM15113056429177035
Delivery Partner 082400114730.
It has been more than a month since my payment has been taken .
Whatabout this complaint? Will this be taken cared of? If I submit this, will it do any good? I want my money back if you cannot make sure that you really sent the goods. It is not good to keep on fooling and cheating people because I am sure, it will go back to you. The money paid for is hard earned money. I need my money back
- Icay SBID #aa79959829
- Posted 08/21/2014
Comments
- texter88 SBID #563a23d7e0
- Posted 08/22/2014
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This may help. On Mon, Aug 13, 2012 at 11:43 PM, Nancy <[email protected]> wrote:
Hi,
Thanks for your email and update.
There is no need to dispute the charge at this time as we can definitely refund you.
The refund amount would be in full.
I will get our billing department to process the refund straightaway and you should receive it on your end in another 12-15 business days.
Do let me know once you have received the refund. Upon receipt of your refund, do return the package back to us at:
=========================
Please return the entire order to the following address:
Name : Xiang, Zhou
address street: tong de wei tong jialu Number 223, A4 cang
city: Baiyunqu , Guangzhou city
State: Guang dong
Postal code: 510407
Country : China
Please use Local Post Office for returns, returns via FEDEX is also accepted.
IMPORTANT: When returning a product from the U.S.A. or
International location, write the following statement on the box:
Goods Returning to Original Shipper
==========================
Do note that any dispute with your bank would result in delays to the refund process. We seek your cooperation to cancel the dispute with your card company to allow for a hassle free procedure.
We apologize for the inconvenience and appreciate your cooperation in this matter.
I look forward to hearing from you.
Best Regards,
Nancy Holmes
Customer Support
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Company Statistics
- Complaint Against HCG Ultra
- Complaints Filed: 255
- Reported Damages: $1,039,227.67
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