HCG Ultra
Complaint 148497 Details
- Date Occurred: 08/09/2014
- Reported Damages: $213.94
- Username: cheri8720
- Email: [email protected]
- Location: Louisville, Ky
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I saw where a friend of mine on facebook liked the product and I went straight to the site on the link and purchased 4 bottles. I then statred getting suspicious about the company when the chat window wasn't working properly and the email I sent was not answered for several days. The email also was spaced very weirdly like it was a copy/paste answer. I asked for my money back and then the site was gone. I did receive the product but I was unaware that it was coming from China and I do not want to put in my body. On the site it says it is made in the US but I do not believe that since the money went to China.
- cheri8720 SBID #94b310a4e4
- Posted 08/19/2014
Comments
- texter88 SBID #563a23d7e0
- Posted 08/22/2014
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this may help.On Mon, Aug 13, 2012 at 11:43 PM, Nancy <[email protected]> wrote:
Hi,
Thanks for your email and update.
There is no need to dispute the charge at this time as we can definitely refund you.
The refund amount would be in full.
I will get our billing department to process the refund straightaway and you should receive it on your end in another 12-15 business days.
Do let me know once you have received the refund. Upon receipt of your refund, do return the package back to us at:
=========================
Please return the entire order to the following address:
Name : Xiang, Zhou
address street: tong de wei tong jialu Number 223, A4 cang
city: Baiyunqu , Guangzhou city
State: Guang dong
Postal code: 510407
Country : China
Please use Local Post Office for returns, returns via FEDEX is also accepted.
IMPORTANT: When returning a product from the U.S.A. or
International location, write the following statement on the box:
Goods Returning to Original Shipper
==========================
Do note that any dispute with your bank would result in delays to the refund process. We seek your cooperation to cancel the dispute with your card company to allow for a hassle free procedure.
We apologize for the inconvenience and appreciate your cooperation in this matter.
I look forward to hearing from you.
Best Regards,
Nancy Holmes
Customer Support
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Company Statistics
- Complaint Against HCG Ultra
- Complaints Filed: 255
- Reported Damages: $1,039,227.67
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