New Penn Financial
Complaint 148257 Details

  • Date Occurred: 08/18/2014
  • Reported Damages: $1,100.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

On 6/27 my wife & I applied for a re-finance loan with New Penn Financial on our TN residential home. We were helped by Carolyn McKew. We were purchasing a second home in South Florida & paying cash for it. We had a closing date in FL of 8/3 & were told that she would do the best to get this done. We signed the loan for a rate of 3.50%. We sent them all the necessary paperwork & written letters that they required. We both have very high credit scores, not to mention assets. After several weeks passed we finally had our house appraised & had to pay $400 out of pocket. On 7/30 we received an e-mail stating that we were approved for the loan – but were told that the Under Writers needed more papers from us, which we supplied. Our closing date in FL came & went. We got an extension till 8/8 to close in FL. On 8/9 we were contacted by Tom Brady of New Penn’s corporate office and were told that if we changed our loan to a rate of 3.99% & change our house to an investment property – then we would have our loan within 2 days. We agreed to the change of rate, so that we wouldn’t lose our $23K Escrow money. But again, the 2 days came and went forcing us to request another extension from the seller. We also received a letter from our homeowner’s insurance company stating that as of 8/3 New Penn Financial was now our Mortgagee on our home. Since our house was now considered an investment property, we leased it out – so that we could stay in FL for a while. On 8/12 I was told that we could drive down to FL since our money would be here any day now. We packed up our belongings & drove to FL. On 8/15 we finally cancelled the loan – since we were now told that the Under Writers needed 5 more papers from us & there was still no guarantee if we would get the money or not. We want our $400 back plus damages for stress & anxiety caused by this whole mess. My wife & I had to liquidate our 401K’s to purchase this house. It also cost us an extra $700 for the moving truck – since we are now homeless waiting for our funds. New Penn Financial acted totally unprofessional in this entire matter. We have all the e-mails to prove this!

Do You Have a Complaint?

Submit a Complaint


There are no comments posted. Be the first to comment on this complaint

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • New Penn Financial logo

Company Statistics

  • Complaint Against New Penn Financial
  • Complaints Filed: 1
  • Reported Damages: $1,100.00
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.