assurance wireless and Virgin Mobile
Complaint 148184 Details

Adpress international
Senior Counsel/Accountant General/ President/ Founder/ Owner
P. o b. 12424
Arlington, VA 22219
202 425 8154
Aug 19, 2012

Hesse, D Schulman, D
C E O
Assurance Wireless
Virgin Mobile
10 Independence Boulevard #200
Warren, NJ 07059


Amount sort to refund completion is $70874 being balance to value to yet refund minutes, hours to sort complaint, expenses, referral fees, prompt new market and amount to current dollars. Amount sought in original complaint was $54, 978, 3000 text and 3000 minutes, expenses and amount brought current dollars. Aug 17, 2012 only offer sent was 250 minutes thus far therefore balance is payment to another phone bought September 5, prior $21.20, 2750 text, 3000 minutes, hours to compile complaint and amount brought to current dollars. Refund is sequence to prior time this phone commence it is agreed 250 minutes would come with 250 text minutes. Later was not followed. Another is payment to top up minutes means top minutes paid would be good till midnight prior to expiration and better yet being needy program should roll over minutes. Here is 4 times comprises this Aug 10, 2012 minutes and text minutes not authorized were taken 5 to 7 hours prior to expiration. This generated balances to not authorize minutes taken tune to around 1000 text and 1000 minutes thus far. Later balances are specific to minutes taken prior to midnight schedule date prior 4 schedule date. It is agreed simultaneous minutes would be place midnight on schedule date and time. It is not law to take amount one minute from time amount is paid to. Value to time apply to present this complaint is base to $3234/hour worth per payments receipts, benefits paid and eligible benefits, actual worth to hours apply to this compliant is far more and value to phone and mails missed especially to me who is doing much to get out monetary need situation I did not bring about. Beyond there are valuable role to 85 clients referred under your primary company virgin mobile not yet paid, agreement is $25/referral. Too prompt role to open Virgin Mobile market to US, fee again is not yet paid. Therefore amount $70874 sought is to conclude balances to minutes swaps not yet paid, not suitable notices, missed mails/calls, valid per value to hours, not adequate notices, not cogent to an agreement and false impression your employees kept saying about bonus minutes when indeed balances were not paid or yet tune to amount owe. Expenses comprise handset levies paid to buy minutes. Thus implore is $70,874 though actual calculation base to precise amount would come out far more one per open market fees, value to actual worth to hours to file complaint being trade yield and benefits. Therefore this another implore base on your recent offer of 250 text minutes









[email protected] [email protected]
Item 1
1:59 PM (6 minutes ago)
to me
Dear (Personal Information Removed)
Thanks for sending us an email. We receved your message dated 7/31/12.
We will respond to your email within 24 hours.
In the event you need to contact us regarding your original message,
Please refer to the Case #(Personal Information Removed). This will help us locate and review your correspondence with us.
Thanks once again for writing. We'll be in touch very soon.
Assurance Wireless