Birchwood motor group
Complaint 147279 Details
- Date Occurred: 06/26/2014
- Reported Damages: $0.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Birchwood motor group (ford) Eastbourne have a scrappage scheme where they take your car and give you money towards buying a brand new car from them. The deal sound's very good but when we decided on the car we wanted it was not available and would not be available for a matter of month's.We were 'encouraged' to buy a car off the plot because the scraapage scheme would be finished by the time the car we wanted would be available.My partner and I went away to think about it, and during this time we received a number of voice message's reminding us we had a very limited time left to get the 'superb' deal.We eventually took the car off the lot and paid over £16k.
We purchased the car in June but the scrappage scheme did not end at the end of June as we were told....it did not end at the end of July...and we have also find out it will not end in August, it will 'end' at the end of September.
My mother-in-law went into the Birchwood motor group yesterday (15/08/2012) and enquired about a car that she wanted to buy with a 2013 plate on it,which comes out on the 20th September......surprise surprise the car she wanted was not available and would not be available for a number of week's but if she took a car off the lot she could claim the scrappage scheme that 'end's' in the MIDDLE of September.
I would like to hear from other people with similar experience's I have notified trading standard's and Ford UK about this terrible sale's policy of pressurised selling.
Update: 08/29/2012
I understand how the scrappage scheme works.
I have notified Trading standards who are investigating (CS10574596)
I have emailed the T.V programme Watchdog and Which consumer magazine to question Birchwood's sales practises.
- Andrew SBID #c586c193d9
- Posted 08/16/2014
Comments
- Birchwood_Motor_Group SBID #1213f40d01
- Posted 08/20/2014
-
Hi Andrew,
We are sorry to hear that you feel our service is not meeting the level of quality you would expect and that there has been some confusion about our scrappage offering.
Rest assured your comments are important to us and Ian, our group sales manager has already sent correspondence to you in order to resolve the matter amicably and to avoid any further dissatisfaction moving forward.
Ian has sent you contact details as part of his correspondence so please feel free to get in touch at your convenience and we can discuss the matter further.
Kindest Regards
Birchwood Motor Group
-
- thumb up
- 0
- thumb down
- 0
- flag
Similar User Submitted Complaints ▼
Neilsen Company (US) LLC Complaint 354199 for $0.00
-
I received a $1,500.00 check (#175425) in the mail 10/26/16; date issued 10/20/16 from NEILSEN...
-
Claudia
- Posted on 10/27/2016
Do You Have a Complaint?
Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!
Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against Birchwood motor group
- Complaints Filed: 1
- Reported Damages: $0.00
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.