Tinker Federal Cedit Union
Complaint 140391 Details

TINKER FEDRAL CREDIT UNION ISSUED ME A VISA DEBIT CARD AFTER I WAS EMBEZZLED BY A MAN THAT STOLE MY INFORMATION FROM MY LAPTOP. AFTER GOT THE VISA ATM CARD INFORMATION. HE STARTED CHARGING ITEMS IN MY ATM VISA CARD. I FOUND ABOUT IT ON A FRIDAY THAT WAS PAST 6:00 PM. I ATTEMPTED TO CALL TINKER FED C U AND ALL I GOT WAS THE AUTOMATED SYSTEM BECAUSE NO EMPOYEES WERE PRESENT. THE AUTOMATIVE SYSTEM DID NOT HAVE AN OPTION THAT I WOULD HELP ME TURN OFF MY VISA SO THAT HE COULD NOT CHARGE ANYNORE. SO I WENT TO THE OKC POLICE DEPARTMENT AND THEY SAID I WOULD HAVE TO WAIT UNTIL MONDAY AND TAKE TO TINKER. MEANWHILE, I WOULD LOOK AT MY ACCOUNT HE WAS STIIL CHARGING AND THERE WAS NO WAY TO STOP HIM. I TALKED TO LADY CHARLOTTE AND SHE ADVISED THAT THEY WOULD INESTIGATE IT. I KNEW IS NAME, WHERE HE LIVED AND SHE DID NOT EVEN ASK FOR IS NAME - BUT SHE ASSURED ME THAT THEY WOULD INVESTIGATE. BECAUSE IT WAS THE SECOND TIME I WAS EMBEZZLED TINKER DEMOTED MY ATM TO A VISA DEBIT IN WHICH I HAVE TO ADD MONEY TO THE CARD. TIME WENT ON AND I NEVER HEARD ANYTHING FROM TINKER. I WOULD CALL THE INETIGATIVE DEPARTMENT AND THEY HAD A CANNED ANSWER FOR ME. THEY WOULD SAY "WE ARE INVESTIGATING IT". THEY FINALLY GAVE ME BACK MY MONEY AND ABOUT A MONTH AGO I TALKED TO A LADY THAT WORKED AT TFCU. SHE TOLD ME IN CONVIDENCE THAT THEY NEVER INVESTIGATED IT. THE REASON THEY DID NOT WAS BECAUSE - THE AMOUNT WAS TOO LOW. SO THE INESTIGATIVE AND MS CHARLOTTE WAS COMPLETLY LYING TO ME THE WHOLE TIME. HE GOT AWAY WITH ABOUT $1500.00. THEY SAID IT WAS THERE POLICY TO CHANGE THE ATM CARD TO A PREPAID CARD. IT SEEMS THAT I WAS THE ONE THAT WAS PUNISED AND THEY TREATED ME LIKE I WAS THE ONE THAT DID THE CHARGES. I HAVE BEEN BANKING WITH TFCU SINCE 4-1977, AND MOST OF THE TIME I DID MY BANKING IN EDMOND AT DANFORTH AND SANTA FE. THEY WERE ALWAYS COURTEOUS AND HELPED ME SINCE THEY OPENED, BUT THEY WERE NOT A PART OF THE INVESTIGATION-WHICH IS A SEPARATE DEPT. PEOPLE THAT EMBEZZLE KNOW THIS AND IF THEY GET A CHANCE TO GET A CREDIT CARD NUMBER - THEY WILL USE IT UNTIL THE OWNER OF THE CARD REALIZES HE IS GETTING RIPPED OFF.

IN ADDITION, I LOST MY VISA DEBIT CARD AND BECUSE OF MY DIVORCE - I DID NOT HAVE ACCESS TO CHECK MY VISA DEIBIT. I DID TALK TO A LADY AND SHE AVSISED THAT I WAS CHARGED FOR MAGAZINES SO OCTOBER OF 2011. I HAVE NOT ADDED IT BUT THERE 4 OR 5 CHARGES MADE EVERY MONTH UNTIL I CLOSE THE ACCOUNT. I TALK TO A LADY AT TFCU AND SHE THAT THEY COULD ONLY GO 90 DAYS, SO IN ESSENCE THERE WILL BE SEVERAL MONTHS THAT I WILL NOT PAY ME BACK ON. SHE HAD THE AGREEMNT PAPER THAT ADISED ABOUT THE CARD AND I ASKED HER TO SHOW ME AYTHING ABOUT THE 90 DAY CUT OFF. SHE COULD NOT. SO NOT ONLY WAS I RIPPED OFF BY A MAN BUT I AM BEING RIPPED BY TFCU. I HAVE FOUND THAT TO NOT USE YOUR CREDIT OR ATM AT PUBLIC RESTAURANTS, WAL MARTS OR ANY PLACE THAT THE CASHIER CAN TAKE AND SAY I WILL BE RIGT BACK. WHAT THEY ARE DOING IS MAKING A COPY OF YOUR CARD. SO THEY GET ON THE INTERNET AND CHARGED UNTIL IT STOPS AND HAS THE PRODUCTS SENT TO ANOTHER ADDRESS TO HIDE. I AM SUBMITTED THIS FOR PUBLIC KNOWLEDGE. I HAVE NO IDEA WHAT WILL HAPPEN NOW BECAUSE THIS IS THE FIRST TIME I HAVE UTILIZED THIS SITE. BUT I AM WILLING TO GO PUBLIC OR IF SOMEONE E-MAILS. I AM WILLING TO TO TO TELL THE TRUTH OF THE ABOVE.