Direct TV
Complaint 13499 Details

someone told us that it was cheaper then cable so we called was told that we could join for 6 months they even gave me a promotional site on the internet that would save us 29.99 a month if we agreed to stay for 6 months. Well we keep losing service because of the weather we use service even if its just cloudy out, so i called them and told them when is our 6 months up and they said oh you are commited to a 2yr contract anyone whos gets a dvr or equipment is automatically responsible for a 2 yrs. contract i told them they were crazy but no so nicely and i wanted to see a contract that i signed or copy of the paperwork signed when we joined they have nothing because they never gave us anything nor did we sign anything they sent me a booklet which this is the first time i have ever seen its like a warrent booklet i can send it to you i can also print out and send something from the website where i joined for 6 months basically what they are saying is if they give you equipment to use you are automatically stuck with them for 2 yrs without you even knowing.