HelpMe.com
Complaint 132825 Details

  • Date Occurred: 07/06/2014
  • Reported Damages: $29.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was seeking advice from the manufacturer of one of my business equipment and found helpme.com. I was still under the impression I was emailing the manufacturer but was not. I learned after I was build that Helpme.com does not have any dealings with my equipment. I was informed via their instructions that my card information would be on hold until I am completely satisfied with my answer, but was charge without hearing from helpme.com.

Also, they did not provide any way for their customer to contact them except via a mailing address. I found this company to not not have integrity nor or they honest about their service.

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Comments

  • geoffathelpme
  • geoffathelpme SBID #5d37d2d649
  • Posted 07/23/2014
  • This is Geoff from HelpMe. Danny is correct that in this case we didn't manage to connect him with an expert. He asked his question on a Friday; we refunded his money completely three days later on Monday. Our goal at HelpMe is to get people the best expert answers to their questions. I'm sorry we didn't succeed in that goal this time.
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Business Profile Summary

  • HelpMe.com logo

Company Statistics

  • Complaint Against HelpMe.com
  • Complaints Filed: 3
  • Reported Damages: $116.99
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.