National Vehicle Marketing
Complaint 132313 Details

After speaking on the phone several times over a 2 week period with National Vehicle Marketing salesman Richard.

I was led to believe that the service I was paying for was to run two ads. One on Ebay and the other on ClassyRV.com. These two ads were to run continuously until the motorhome sells.

The ad on Ebay ran for 21 days.
Then I was informed by National Vehicle Marketing (NVM) that my ad was over and would not be listed on Ebay any longer.

The primary reason I decided to purchase their service was because I understood that the ad for my motorhome would remain on Ebay until it sold.
I never would have agreed to pay anybody $499 for an ad that would run for only 21 days.

On Tuesday Jun 19 I talked with Corrin, the NVM customer service representative. I understand that NVM has incurred cost to run my Ebay ad for 21 days, and I have agreed to reimburse them. Corrin would not reveal their Ebay costs, so I called Ebay customer service and have determined that NVM's cost to run my ad was $50 for an insertion fee.

On Wednesday June 20 I spoke with Corrin again, offering to pay their $50 Ebay cost and requesting a refund of $445. NVM states that the fee I paid is not refundable and refuses to refund any amount.

At this point I have done all I can to resolve this issue.


David A. Maxwell
(Personal Information Removed)