SolidTrustPay
Complaint 130966 Details
- Date Occurred: 06/11/2014
- Reported Damages: $2,000.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Good morning
I come by this, draw to your attention a situation of dispute that opposed me to solidtrust pay. I have made a bank transfer of 670 euros on 06/11/2012 in order to inject this money in my Business, and up to this day, the money is still not available on my account SOLIDTRUSTPAY,and yet, I've provided them all the supporting documents for the transfer. It is impossible to join Solidtrust Pay by phone, when I am trying by e-mail: I never recieve an Answer
.I've opened some Tickets: 249252 and 250965.
they never gave me any reply; It is really a lack of seriousness, and professionalism of this compagny, to hang on the argument of high volume of ticket to treat by days, they would have put this info directly on their web site, that I would have never used their service to perform this transfer.
A transfer is deemed to last between 3 and 5 days as shown on their website, and yet, I have waited for more than 3 weeks without answers. I'm very exhausted of this situation. Thank you.
Sincerely,
Francis
- francisolivier SBID #85feb3f0ab
- Posted 06/30/2014
Comments
- solidtrustonline SBID #ff9b91823e
- Posted 11/01/2014
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Dear customer, we apologize for our poor service, we are willing to assist you, kindly send us an email with your complain so we can assist you as soon as possible... email: [email protected]
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- baristor SBID #32b2fd3488
- Posted 12/18/2014
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Hello
Ive got a similar issue
I have deposited 75 Euros Via Solidtrust 4 days ago the amt was credited frm my account instantly but it is still showing pending It says max 2 days for transfer but its been over 4 days ? And at the time my account debited instantly but still pending on site... absolutely horrible service!I have opened over 4 tickets alrdy.. 420567 - ticket no -
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- Kaleemullah SBID #308e903e70
- Posted 06/07/2013
- Same here, Solidtrustpay blocked my $7800 for no reason, they are SCAMMING people for no reason. It's not good site to use to transfer money.
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Company Statistics
- Complaint Against SolidTrust Pay
- Complaints Filed: 158
- Reported Damages: $242,492.79
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