Mac Haik Ford Dealership
Complaint 129798 Details

My father passed away from cancer on 27 May, 2012. In going through his papers after the funeral, I saw that the new car he had purchased from the Mac Haik Dealership in August, 2010, had an MSRP price of $17,935.00. He purchased additional warranty and GAP insurance, adding $2468.12 to the price. He traded in a car (1998 Lincoln Town Car) for $2500.00. This trade in amount more than covered the additional charges. Then, my father was charged $24,699.80 for the new car. There is no explanation as to how the MSRP price differed so drastically from the charged price. Additionally, my father was initially looking at the Ford Focus to buy. This Focus was shown in the "Conditional Delivery Agreement", with the VIN number, Year, Make, and Model shown as a Focus. Then, the receipt given for the GAP insurance coverage provided shows the identical VIN number, but the typed-in Model name which had "Focus" brand was scratched out and someone had hand-written in "Fiesta", which is the cheaper Ford vehicle. No adjustments were made in the prices.

My father went into the dealership on crutches. It is my opinion that he was abused financially by manipulation and coerced into buying something that the dealership simply upped the price on because they had the opportunity to do so. Additionally, he was given a 72-month time frame to pay on the car. At that time, it would probably be obvious that he was not going to live the 6 years needed to complete payments on this over-priced car. The Fiesta car is Ford's cheapest car, and is not worth $24,699.80, as shown on the contract. Their manipulation of the contract to go from an MSRP of $17,935 to almost $25,000, actual cost is inconscionable, even after allowing for a $2500.00 trade-in, and is a prime example of preying on the elderly for financial gain. I have found nothing in the contracts given to me to justify such a large increase in the base price to that financed.