Terminix @ 5722 Outer Loop , Louisville, KY. 40219
Complaint 127232 Details

ON APRIL 21st,2012, WE TOOK OUT THE TERMITE SUBTERRANEAN PLAN. AT THAT TIME WERE REFERED MY SISTER TO THE SALES REP. MR. JIMMY D. RAYMER. WHEN HE WENT TO HER HOUSE AND CHECK. HE FOUND TERMITES AND TRACES OF MICE ACTIVITY IN HER ATTIC. SHE THEN TOOK OUT THE SUBTERRANEAN TERMITE PLAN PLUS THE INSULATION PEST CONTROL PLAN. .... WE WAS PROMISED REFERAL FEES BY REFERING ANOTHER CUSTOMER TO TERMINIX..... THEY HAVE REFUSED TO PAY US, THE WOMEN AT THE OFFICE HERE IN LOUISVILLE SAID, "THEY WOULD NOT GIVE US THE REFERAL MONEY , THAT THEY WOULD TAKE THAT AMOUNT OFF OF NEXT YEARS RENEWAL PLAN.".... THIS IS NOT (NOT) WHAT MR. RAYMER TOLD US WHEN WE BOUGHT OUR PLAN. HE STATED THAT WE WOULD ..GET.. THE MONEY FOR REFERING SOMEONE ELSE.....WE ARE DUE $160.00 FROM TERMINIX. $100.00 FOR THE TERMITE TREATMENT PLAN AND $60.00 FOR THE PEST CONTROL PLAN THAT SHE TOOK OUT FROM YOUR COMPANY...... A PERSON OR A COMPANY IS ONLY AS GOOD AS THEIR WORD.... AND SO FAR YOUR COMPANY HERE IN LOUISVILLE,KY. HAS NOT BEEN LIVING UP TO THEIR WORD TO US....... WE EXPECT YOU TO GET US THE MONEY THAT IS DUE US. ...... SEND OUR CHECK HERE TO THIS , OUR ADDRESS: JAY DEE AND LINDA BROWN.. 10819 GOLDEN DR. ... LOUISVILLE, KY. 40272................... THANK YOU. WE FEEL 2 MONTHS HAS BEEN LONG ENOUGH, PLEASE RSVP..........OH, YES, WE WILL NOT BE TAKING OUT A RENEWAL PLAN FOR NEXT YEAR. WE SEE NO NEED IN DOING SO, WE WERE TOLD THE TREATMENT PLAN WE PAID $1220.00 FOR WOULD BE GOOD FOR 15 TO 20 YEARS. IT WOULD BE GREATLY APPRECIATED IF YOU RESPONDED PROMPTLY.