TerneckHelp.com
Complaint 12405 Details
- Date Occurred: 08/14/2013
- Reported Damages: $39.95
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I recieved this email today:
<<Your monthly automatic recurring order of Resveratrol (Rez-V) has been approved and will be shipping within the next 24 hours!
It has long been known that the skins of certain fruits (grapes, blueberries and cranberries) and wine contain a compound called resveratrol, which has beneficial antioxidant properties.
Our safe & effective Resveratrol product will help you lose weight, increase your energy levels and make you feel & look great.
Thank you for you monthly automatic recurring order!
------------------------------------------------
Your Credit Card was billed by: TERNECKHELP.COM>>
I had no idea what this was about as I did not order anything from the company and had never heard of the product. I was not able to reach anyone on the phone, but I did chat with one of their service people.
This is what she told me:
<<Bianca: You were enrolled in a subscription for an informational website that was included in a Health and Beauty product you purchased in the past.>>
I asked for the name of the company. She said it was resveratrol.com I tried to contact the company via their website and after filling out all the information and hitting the send button received an error message.
After reading this site, I went through my June charges and found this:
07/18/2011 Debit Card Transaction CARD PURCHASE 07/14 MEDCHELP.COM 8033493027 CARD $1.95
I contacted customer support for MEDCHELP.COM and chatted with someone, also named Bianca, who gave me the EXACT same (word for word) answers that I received from the Resveratrol discussion and the chat interface was the same.
I called my bank, Chase, cancelled my card and disputed the charges.
I would like to know the name of the company I did business with that has perpetuated this fraud. Does anyone know?
- Anonymous SBID #N/A
- Posted 08/16/2013
Comments
- Madashell24 SBID #N/A
- Posted 09/01/2013
- I am having the same problem and disputing the charges. Thank you for telling me about the 1.95 charge for MedcHelp. They charged me $12. I have that same charge and I saw it. I always pay for my co-pays at the doctor with my debit card and thought it was some type of fee from them!!! WTF?! I need to cancel my card because I disputed the 39.95 charge. Luckily, my account is empty, they tried charging me again!!!
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- Madashell24 SBID #N/A
- Posted 09/01/2013
- Also, it's funny that your charge was 2 days after mine! Someone has gotten ahold of peoples cards!!!
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Company Statistics
- Complaint Against TerneckHelp.com
- Complaints Filed: 214
- Reported Damages: $25,589.08
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