Retoxor
Complaint 123772 Details

  • Date Occurred: 06/05/2014
  • Reported Damages: $219.96

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered the trial offer of Retoxor and it was shipped @5/16/12. I received the product on 21 May. Their packing slip instructions state: "You may cancel shipments at any time by calling Customer Care before your next shipment is sent (about 3 weeks from the day you receive your prior shipment) to avoid charges to your card."
I attempted to call and cancel further shipments within that time frame, however, they were closed for the weekend - - their letter only states hours and not limited days of operation.
Instead of allowing me the THREE weeks since my receiving the order, they charged my card an additional $179.98 on 06/05/2012 which was the 15th day after I received the trial offer. Furthermore, they shipped the package on 06/07/2012 at 02:11 AM - - still well in advance of my three week option period.
The packing slip/letter also states that you should expect to feel MAXIMUM RESULTS AFTER TAKING THE PRODUCT FOR 90 DAYS. Therefore, why should they only allow three weeks to determine products' effectiveness?
I have disputed the charge with my card company and as soon as package is delivered, I will refuse shipment. This company is nothing other than another scam and the powers that be are using purchased radio time to advertise their come-on tactics.

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Business Profile Summary

  • Retoxor logo

Company Statistics

  • Complaint Against Retoxor
  • Complaints Filed: 76
  • Reported Damages: $25,551.84
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