CanvasDiscount.com / BestCanvas.com
Complaint 121777 Details
- Date Occurred: 05/31/2014
- Reported Damages: $107.90
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Made a purchase with this merchant on 6/1/12. It was to have a picture made into a canvas. I called them today to check on the status of the order, and the customer service phone# they give you is always busy. I tried tracking my order online on their website, and it doesn't exist. I am unable to get a hold of this company and have already been charged the $107.90.
- Jon SBID #39ed4d28a7
- Posted 06/05/2014
Comments
- Rachel-Bestcanvas SBID #f9167b52a2
- Posted 08/16/2014
- Dear Jon, Thank you for your feedback. We sincerely apologize that you have had such an experience. Rest assured our support team is working diligently to handle all requests. In the past there has been periods of high volume where we may not have responded quickly, but today we have a strong team in place and lower call and email volumes. If you would like, you can send me an email directly at [email protected] and I will personally handle your request. Thank you for your cooperation!
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Company Statistics
- Complaint Against CanvasDiscount.com
- Complaints Filed: 61
- Reported Damages: $5,542.72
What is SBID?
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