Secure Medical Group
Complaint 119153 Details

My elderly mother found a counter check on her bank statement and didn't know what it was for. I called the phone number on the check and spoke to a "third party customer service company". I've never heard of such a thing, and was told what the deduction was for. My mother had not been contacted by anyone from Secure Medical Group and the check was made out to YP Benefits. She obviously was scammed and wanted a refund. We were told it would be refunded in 21 days. Meanwhile, we went to her bank and told them of this scam and they have temporarily refunded her money until the crooks give her a refund, which isn't going to happen. WHAT I WANT TO KNOW IS HOW THE HELL THESE CROOKS GOT HER BANKING INFORMATION AND WHY DIDN'T BANK OF AMERICA QUESTION THE TRANSACTION TO BEGIN WITH.
This is inexcusable. These predators need to be prosecuted!!!!!!!!!!!!