Mog.com Berkeley
Complaint 118040 Details
- Date Occurred: 05/24/2014
- Reported Damages: $9.99
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Checking my account online today 5-24-12 and I noticed on my account that $9.99 was taken out I let a friend of mine use my debit card for this supposedly one time only fee which was on the 24th of April At first I was like what is this for So I looked into to it Supposed to be free online music Says its pending but the money has been taken out of my account anyway I would appreciate it if my $9.99 be put back into my account and my name be taken off or close the account for this which my debit card is being debited from for this mog.com if yall are going to keep taking out $9.99 every month
- Rosanna SBID #02d8e7d2df
- Posted 05/24/2014
Comments
- MOGDale SBID #ef3d4f032a
- Posted 05/26/2014
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Hi Rosanna - This is Dale from MOG Support. If you could please send us an email to [email protected] with the email address that was linked to the MOG account we can find the account, cancel it and refund the charge. If you're not sure what email address was used, please include the last 4 digits of the credit card being charged and we can search the billing system to locate the account.
Sorry for any frustration this may have caused.
Dale
[email protected]
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- Rosanna SBID #2b9a194e90
- Posted 07/14/2014
- Sorry its taken me this long to get back Had to find out what my brother n law wanted to do or let him know that the account was going to be closed so I can get my money back I was also charged another $9.99 back in June I can pull up my account to get the exact date if necessary My card number that was used is 4707 9600 0037 1891 I ha ent checked to see if I have been charged for this month also but I would grease appreciate it if this account be closed & this money refundes Thank you for your time Rosanna Jimenez
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Company Statistics
- Complaint Against Mog.com
- Complaints Filed: 4
- Reported Damages: $39.96
What is SBID?
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