National Bankcard Monitor
Complaint 117857 Details

This company contacted me by telephone and offered to lower the interest rates on all my outstanding loan balances to 3.6%. As I am on Social Security, I allowed them to put $1,199.00 on one of my existing credit cards. I was informed that they would begin the process as soon as I returned completed paperwork, and they said that if they could not save me at least $5,000, they would refund the charge. I returned the paperwork and received a WRITTEN GUARANTEE that stated: "We guarantee your custom program will save you money and we offer a 14 day, 100% money back guarantee that only requires you fill out your paperwork and get it back to our office, signed and dated. If, after reviewing your paperwork and/or attempting to transfer your balances, we are unable to save you money, we will refund your purchase, in full, within 14 days."

I did what they required, my balance transfer was rejected, and now, over a month later, I have not received a refund. I call them daily, sometimes 2 or 3 times a day, and they do not return my calls. *Please* don't do business with these people!!