Rent.com
Complaint 116616 Details
- Date Occurred: 05/17/2014
- Reported Damages: $4,500.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I made an arrangement to rent an apartment with a guy named Mark Ferrell and sent money to an rent.com agent named Jason Parker and it turned out to be a scam.
- Anonymous SBID #e9eb72be0a
- Posted 05/21/2014
Comments
- Rent_com_Support SBID #2c9cfa4dea
- Posted 05/23/2014
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Dear Anonymous,
We are so sorry to hear that you were scammed. Just to clarify, Rent.com does not handle lease transactions or money transfers. We warn all renters not to do business with anyone who promises that Rent.com is handling any part of the actual lease transaction, including payments and deposits, payment protection, apartment certification, escrow services or "satisfaction guarantees" of any kind.
Please feel free to call our customer support team at 866-432-7368 and provide us additional details about what happened so we can determine if there is anything we can do to help.
For renters who want to understand more about rental search safety, see our safety tips here:
http://www.rent.com/company/security/
Sincerely,
Rent.com Customer Support
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Company Statistics
- Complaint Against Rent.com
- Complaints Filed: 2
- Reported Damages: $4,600.00
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