CanvasDiscount.com / BestCanvas.com
Complaint 111585 Details
- Date Occurred: 04/07/2014
- Reported Damages: $55.44
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
No where on website does it say that the canvas prints have to be stretched yourself over a frame you have to put together also. Canvas prints not up to standard. On edges where you would wrap are not continuation of photo but lines. I payed $5.00 extra dollars for 1.5" frames and they are just over 1". Once I got email from them saying my payment was processed I knew something was wrong because of the way it was worded. Not worded as usual English would be. The charge was from a company in Germany. I've shopped by internet now for over 5 years and never have I been scammed like this.
- GApeach SBID #dbb2bc6364
- Posted 05/08/2014
Comments
- Rachel-Bestcanvas SBID #f9167b52a2
- Posted 08/16/2014
- Dear Customer, Thank you for your feedback. We sincerely apologize that you have had such an experience. We’re happy to announce that our canvas prints now come stretched on the frame. Ready to hang on your wall and at no extra cost to you. Your feedback on this topic has been heard loud and clear and we've been working around the clock to bring you this better customer experience - and still under our Best Price Guarantee. Please feel free to send me an email directly at [email protected] and I can see if there is a solution we work out for you. Thank you for your cooperation!
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Company Statistics
- Complaint Against CanvasDiscount.com
- Complaints Filed: 61
- Reported Damages: $5,542.72
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