Dollar Bank
Complaint 109887 Details

This may seem trivial to you and not worth even listening to but to me it is important and is highway robbery.
I went to my bank on Tuesday and cashed my pension check so I could buy groceries. The check was from a company who handles Georgia Pacific pension checks not a personal check and only $120.00. My bank is Dollar Bank but won't be soon.
On Wednesday I get a online notice of a problem from of my bank. I find out I have been charged a $36.00 overdraft fee for cashing my check. They somehow attach that check to my checking or account and because of a policy I am only entitled to $100.00 of that check and because I only had $7.00 in my account but not overdrawn I was penalized and charged an overdraft fee.
I am 68, on a fixed income and $36.00 means a lot to me monthly. The stupidity of this boggles my mind. I could have cashed that check at any other bank with identification and gotten my money, I could have even cashed it at Giant Eagle for that matter. I wwent through another incident with them because they cashed a check dated on the 3rd of the month when my auto deposit goes in on the 29th of the previous month and was charged $72.00 in overdraft fees because a date on a check means nothing anymore and they can cash it when presented and penalize the customer. Why have a place for a date on checks? The two banks who cashed it were at fault but they say don't pre-date a check. Well I wasn't seeing this person again for awhile, she forgot it was post dated and deposited it at her bank which accepted a check not valid until the date on it and then my bank accepted a non valid check and charged me $72.00.
Is there no common sense anymore? what happened to Banks, and why not go after the bigger fish than take from us who depend on every dime every month.I am trying to get resolution but they keep quoting policy. I even asked if anyone, not having an account could walk in and cash a company issued check and they said NO! What?????That is unheard of and so unfair.
Thank you for listening.....Shirley
In other words , maybe more well chosen, they attached that check to my account when I didn't use my account, just cashed my damn pension check for groceries...how can they attach the two when I just cashed a company check to their $100.00 policy when I didn't use my account? only cashed a check like any other person who gets a company check and maybe doesn't even have a bank account anywhere.???