Complaint 108886 Details

  • Date Occurred: 05/02/2014
  • Reported Damages: $27.90

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

After searching for a particular pair of Kenneth Cole women's sandals and not finding them elsewhere, I Googled the brand and style and found them at Rios Shoes. The web site had extensive photos of the shoes and seemed legitimate. And yes, they had the shoes in my size. I placed the order through Pay Pal and immediately received a confirmation of my order. My Pay Pal account was immediately charged. However, I found it strange that my order number was only three digits long -- much shorter than order numbers from other on-line sources. Three weeks later, the sandals had not arrived. I tried to call Rios Shoes, but there was no phone number listed. I sent an e-mail. One week, and three unreturned e-mails later, I filed a complaint with Pay Pal. The complaint was immediately upgraded to a claim. A day later, Pay Pal informed me that my item had shipped. The shipping confirmation number matched a mysterious package that I had received two weeks prior. The package was from Guangdong, China and contained a cheap, plastic, child's Hello Kitty wristband -- NOT a pair of women's shoes. I informed Pay Pal, and was told to ship the item back. Instead, I called Pay Pal, and my money has been refunded. After reading other complaints, it seems that Rios Shoes is a total scam. The customer service agent at Pay Pal said the company is aware of the situation and is investigating it. I hope that Pay Pal drops Rios Shoes as a vendor.

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Business Profile Summary

  • Rios-Shoes Store logo

Company Statistics

  • Complaint Against Rios-Shoes Store
  • Complaints Filed: 311
  • Reported Damages: $33,394.62
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.