Relift xs and Derma Science
Complaint 107561 Details

On the first of April i was logged on to facebook and noticed an advertisement for anti aging products from these companies.
I am an English woman living in The Netherlands and have over my time here
also learnt the dutch language, and as the advertisements were in Dutch was able to read them, not at all realizing that it was an English company that was behind it.
I proceeded to order two different products from 2 different companies, one was Relift xs, the other being Derma Science. Both products were advertised at an introductory special offer of 2.95 euros which you paid with your credit card.
Within a few days i received the first product from Relift xs, but the product from derma science came another 2 weeks later, i thought maybe there was a delay with postage.
The worst was yet to come!! The companies took both payments of 2.95 from my credit card on the 1st of April, on the 16th of April they took 2 more payments which was absolutely not authorized by myself, one of 96euros, the other of 85euros, totalling 181 euros!! These people are downright thieves!!
Myself, just totally feel stupid and naieve, but under no circumstances did i authorize 4 payments from my credit card to these thieves.
I am now in the process of trying to retrieve the money, which i feel is a total waste of time, the credit card company have blocked my card, but i think i have been had, and no matter how much energy i put into it, it will be to no avail, i'm sure.