BMC Doubleday Book
Complaint 104233 Details

About a month ago (in March) my bank card was compromised and I had two charges from companies that I have never dealt with. One was some company that sold perfumes and the other charge was listed as BMC James Patterson for $14.95. The bank had already put a hold on my card because there was another charge that someone tried to put through for over $400 from England from a travel site. When I tried to use my card at the store it wouldn't go through. I immediately went home checked the account online and called the bank. They cancelled the card and immediately issued me a new card. All of the charges dropped off the account and never posted. Then today I checked my account and there was a charge for BMC James Patterson in the amount of $13.94 which had already posted using the new bank card number. I have NEVER done any business with Doubleday's Book Club. The bank is issuing a credit for the amount and is going to dispute it with Doubleday. How are these companies getting ahold of peoples credit and debit card numbers and charging them without permission? And of course it's difficult to find phone numbers. The BBB lists them as Doubleday Book Club AKA Direct Brands Inc , PO Box 916400, Rantoul, IL 61866-6400 or 1225 South Market Street, Mechanicsburg, PA 17055 and a bunch of phone numbers: 717-697-0311; (717) 918-2665;(717) 918-2669(717) 918-4099; (800) 262-2001;(800) 562-4046;(800) 901-5545;(800) 965-9665; (800) 590-6656 (Fax).