MTS Circulation LLC
Complaint 103182 Details

Two girls came to my door claiming to be students who were working to win prizes. They wanted me to buy magazines. They also kept asking if they could come in which I thought was weird. I'm a 200+lb muscular guy with a bear and shaggy hair. What young girl, who doesn't know me, in her right mind would want to come into my place? Despite the red flag, they were so bubbly and funny that I bought 2 magazines for about $140 total. That was Nov 19th, 2011. Today is April 16th 2012. The receipts read that delivery will happen in 120 days. It also reads no refunds after 3 business days.

I remembered the magazines yesterday and e-mailed the company. They responded that they had my apt # wrong and were "making the adjustments" and that I should allow another "4-6 weeks" for the adjustments to be reflected and for my magazines to come. Then he used the 3 business day rule to get out of sending me a refund. Bull sh*t. You can't just take someone's money and never send anything and use that excuse. The email was signed by a David Winters.

I've never had a situation like that where my apt number was wrong. Besides, for something like a magazine, it would have been returned to sender because the name on the label didn't match the apt #. That's how the post office works. Sometimes mail get's through, but not 2 magazines for a couple months.

There are hundreds if not thousands of complaints online about this company. This is a scam and must be avoided.

Check out this link for their physical address in Glendale AZ. Click on the different articles of incorporation as there may be additional info there that helps you.

http://starpas.azcc.gov/scripts/cgiip.exe/WService=wsbroker1/corp-detail.p?name-id=L16472020

Nick